Client Overview

  • Industry and Niche: Digital Marketing For Doctors
  • Services Provided: Digital Marketing, Performance Marketing and SEO
  • Price Points:
    • Digital Marketing 360 Suite: INR 80,000 per month

Objective

  • Goal: Generate highly qualified appointments of Plastic surgeons, Dermatologists and Hair/Skin Clinics.
  • Target Audience: Men & Women | 34 to 60+ | Doctors, Surgeons, Specialists

Challenges

  • Initial Pain Points:
    • No Funnel System
    • No Automations
    • No Content Strategy
    • No Marketing Strategy

  • Competitive Landscape:
    • The competition in this space is fierce.
    • There are 100s of high performing agencies, but our strategy of niching down to high paying clusters of Plastic surgeons, Dermatologists and Hair/Skin Clinics worked like a charm.
    • We positioned Xperno as a premium service provider and an expert in this segment (marketing for doctors).
    • We were able to breakdown a proven revenue model and outperform it by 300% in just 2 months

Approach

  • Research & Analysis:
    • We use an approach which is primarily based on the “Impossible to fail” concept
    • We do an in-depth research and a deep-dive into existing marketing frameworks of competitors who are making as much as the client’s desired revenue
    • We figure out the platforms, audience sources, audience persona, demographics along with exact funnel, structure and positioning used
    • We create a complete roadmap of what needs to be done step by step in order to reach the outcome and craft a strategy and implementation timeline for the same.

  • Platform Selection: Meta (70% Instagram and 30% Facebook) [Mainly because the primary target audience spends over 75% of their on-screen time on these platforms]

  • Campaign Setup: Lead Generation Conversion Campaigns. Mainly CBO campaigns with multiple ad sets targeting different audience clusters

  • Engagement Model:
    • 1-on-1 Strategy Calls

Implementation

  • Ad Creatives:
    • Static Image Ads
    • Carousel Ads
    • Dynamic Catalog Ads
  • Targeting:
    • Country: India
    • Gender: Women & Men
    • Interests: Medical and Health based interests and we targeted the clusters directly based on profession
    • Advanced Layering: Lookalike Audiences (3% of engaged audiences)
  • Optimization:
    • Manual Bid Caps for Consistent CPLs
    • Image Ads with different messaging (Reels and 1:1)

Results

  • Key Metrics:

    • Avg CPL: INR 450
    • Ad Spend: INR 37,350/-
  • Performance Highlights:

    • Number of Clients On-boarded: 8+
    • Ticket Size: 70,000
    • Revenue Generated: INR 5,60,000
    • Avg RoAS: 13.1x
    • Duration: 90 days

  • Client Feedback:

    • The client was stuck with junk leads for over 8 months and had bad experiences with past agencies.
    • They couldn’t get highly qualified people into meetings and couldn’t position themselves as market leaders.
    • The client was thrilled with the results we achieved and has retained our services to date.

Leads Generated and Ad Campaign Screenshot

Conclusion

  • Summary of Success:
    • Xperno, a digital marketing agency for doctors, successfully generated highly qualified appointments for plastic surgeons, dermatologists, and hair/skin clinics by addressing initial pain points like lack of funnel systems and content strategies.
    • They used an in-depth research approach, primarily leveraging Meta platforms (Instagram and Facebook), and implemented targeted lead generation campaigns.
    • The results included an average CPL of INR 450, ad spend of INR 37,350, revenue of INR 5,60,000, and an average RoAS of 13.1x over 90 days.
    • The client, previously struggling with unqualified leads, was highly satisfied and retained Xperno’s services.